Latest long reads: Finextra Research

Beyond the binary: Fixing KYC for the LGBTQ+ economy

Madhvi Sonia Head of Content at Finextra

Beyond the binary: Fixing KYC for the LGBTQ+ economy

This Finextra long read series will focus on how the fintech industry can serve underrepresented LGBTQ+ customers during and after Pride Month – a celebration of the LGBTQ+ community and the contributions of lesbian, gay, bisexual, transgender and queer culture. By recognising that many individuals within the LGBTQ+ community, particul...

7 hours /identity

Sehrish Alikhan Reporter at Finextra

What is the future of money in Europe?

The following article is an excerpt from The Future of European Fintech 2025: A Money20/20 Europe Special Edition. In the European payments space, emerging technologies are taking the lead to define what the next big thing will be in banking. Where is the future of payments leading, and how will it benefit the consumer and propel the industry forw...

12 hours /devops

How do we regulate a future not yet written?

Madhvi Sonia Head of Content at Finextra

How do we regulate a future not yet written?

This is an excerpt from The Future of European Fintech 2025: A Money20/20 Special Edition. According to the European Fintech Association, the fintech industry has attracted the largest share of all VC funding over the last five years, worth around $85 billion. This showcases the strong potential of fintech in Europe, and how the sector will be a d...

06 June 2025 /regulation

Will identity become the ultimate currency?

Scott Hamilton Contributing Editor at Finextra Research

Will identity become the ultimate currency?

This is an excerpt from The Future of European Fintech 2025: A Money20/20 Special Edition. The meaning of the term “Digital DNA” keeps changing as technology, especially in financial services, marches inexorably forward. What once might have literally meant how DNA (in genetic terms) is expressed in a digital format now encompasses many facets – r...

05 June 2025 /identity

What happens when money thinks for itself?

Hamish Monk Senior Reporter at Finextra

What happens when money thinks for itself?

This is an excerpt from The Future of European Fintech 2025: A Money20/20 Special Edition. The evolution of financial technology is characterised by increasing levels of simplicity, efficiency, and integration. We saw this in 2016, when Europe’s second Payment Services Directive (PSD2) encouraged financial institutions to open up their data and i...

04 June 2025 /payments

Hamish Monk Senior Reporter at Finextra

What is AI bias?

The term ‘AI bias’ refers to situations whereby an artificial intelligence (AI) system produces prejudiced results, as a consequence of flaws in its machine learning process. Often, AI bias mirrors society’s inequalities, be they around race, gender, class, nationality, and so on. In this instalment of Finextra’s Explainer series, we ask where bia...

03 June 2025 /ai

How fintech firms can champion real LGBTQ+ inclusion

Madhvi Sonia Head of Content at Finextra

How fintech firms can champion real LGBTQ+ inclusion

This Finextra long read series will focus on moving beyond performative allyship to explore structural inclusion during and after Pride Month - a celebration of the LGBTQ+ community and commemoration of the contributions of lesbian, gay, bisexual, transgender and queer culture. By adopting inclusive policies, promoting visible role models, and...

02 June 2025 /inclusion

Win-win banking: Unlocking value through advanced product, pricing, and billing

Tushar Chitra Vice President, Product Strategy and Management at Oracle Financial Services

Win-win banking: Unlocking value through advanced product, pricing, and billing

In today’s fast-moving and hyper-competitive retail banking ecosystem, product and pricing agility is no longer a luxury for financial institutions: it is now a necessity. Innovation-first challengers, evolving customer expectations, and regulatory pressures have forced banks to rethink how they design, price, and deliver products. Advanced produc...

30 May 2025 /retail

A crisis of trust: European and global verification brings safety to payments

Sehrish Alikhan Reporter at Finextra

A crisis of trust: European and global verification brings safety to payments

Verification of Payee (VoP) has rapidly become an essential aspect of banking and payments, ensuring security and safety in payments transactions. By October 2025, all European Payments Service Providers (PSPs) using SEPA instant and non-instant transfers will need to verify payee account details before processing payments. As the EPC’s deadline is...

29 May 2025 /security

Hamish Monk Senior Reporter at Finextra

What is quantum computing?

Developments in quantum computing are edging the technology ever closer to real world, industrial application. So what is quantum computing exactly, and how might it be applied to financial services? The journey to quantum theory The history of physics can be characterised by successive scientific revolutions that deepen humanity’s understanding o...

27 May 2025 /devops

The UK needs to embrace ecosystem collaboration to boost fintech

Heather Xiao Founder and CEO at Horizon Zero Ltd

The UK needs to embrace ecosystem collaboration to boost fintech

At recent Innovate Finance Global Summit in London, UK Chancellor Rachel Reeves delivered a powerful message that underscored the country’s position as a global fintech leader, and the critical role of innovation in shaping its economic future. It was both a celebration of progress and a call to action. As she noted, the UK attracted $3.6 billion ...

27 May 2025 /markets

Branches transformed: Scaling engagement into sales growth

Unmesh Pai Vice President, Product Management & Development at Oracle

Branches transformed: Scaling engagement into sales growth

While the evolution of the bank branch as a powerful touchpoint for assisted service and seamless digital integration is not new, the true game-changer lies in transforming every branch into a point of engagement and sales. Scaling this reinvention, providing personalised guidance and complex problem-solving at every physical touchpoint is what wi...

23 May 2025 /retail

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